← Support
SLA
Service Level Agreement
Our commitment to uptime, support response times, and service reliability.
SLA by Plan
| Plan | Uptime | Response Time | Support Level |
|---|---|---|---|
| Starter | 99.9% | 24 hours | |
| Professional | 99.9% | 4 hours | Priority |
| Enterprise | 99.99% | 1 hour | Dedicated |
PF
High Availability
Multi-region deployment with automatic failover ensures maximum uptime.
03
Status Page
Real-time status monitoring and incident communication at status.zof.ai.
NT
Proactive Alerts
We notify you of any issues before they impact your workflows.