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Subprocessors

Subprocessors

Subprocessors overview

Last Updated

Notice

Zof AI will provide at least 30 days advance notice before engaging a new sub-processor, allowing customers time to review and raise objections if necessary.

Current Sub-Processors

The following sub-processors are currently engaged to help deliver Zof AI services.

Amazon Web Services (AWS)

Us

SOC 2ISO 27001HIPAAPCI DSS
Purpose:

Purpose

Data Processed:

Data Processed

Google Cloud Platform

Us Eu

SOC 2ISO 27001HIPAA
Purpose:

Purpose

Data Processed:

Data Processed

Stripe

Us

SOC 2PCI DSS Level 1
Purpose:

Purpose

Data Processed:

Data Processed

Snowflake

Us

SOC 2ISO 27001HIPAA
Purpose:

Purpose

Data Processed:

Data Processed

Datadog

Us

SOC 2ISO 27001
Purpose:

Purpose

Data Processed:

Data Processed

PagerDuty

Us

SOC 2ISO 27001
Purpose:

Purpose

Data Processed:

Data Processed

Intercom

Us

SOC 2
Purpose:

Purpose

Data Processed:

Data Processed

Segment

Us

SOC 2ISO 27001
Purpose:

Purpose

Data Processed:

Data Processed

SendGrid (Twilio)

Us

SOC 2ISO 27001
Purpose:

Purpose

Data Processed:

Data Processed

Cloudflare

Us Global

SOC 2ISO 27001PCI DSS
Purpose:

Purpose

Data Processed:

Data Processed

Auth0 (Okta)

Us

SOC 2ISO 27001HIPAA
Purpose:

Purpose

Data Processed:

Data Processed

GitHub

Us

SOC 2
Purpose:

Purpose

Data Processed:

Data Processed

Transfers

Data transfers to sub-processors outside the EEA are governed by the following mechanisms.

  • Standard Contractual Clauses (SCCs) European Commission-approved Standard Contractual Clauses ensuring adequate data protection.
  • Data Privacy Framework (DPF) Certification under the EU-U.S. Data Privacy Framework where applicable.
  • Binding Corporate Rules (BCRs) Binding Corporate Rules approved by relevant supervisory authorities for intra-group transfers.

Due Diligence

Before engaging any sub-processor, Zof AI conducts thorough due diligence.

  • Certification
  • Dpa Review
  • Pia
  • Ongoing monitoring of sub-processor security practices and compliance status.

Notification

We notify customers of changes to our sub-processor list through the following process.

  1. 1Updated sub-processor list published on this page.
  2. 2Email notification sent to subscribed contacts.
  3. 330-day notice period before the new sub-processor begins processing data.
  4. 4Objection mechanism available during the notice period.

Subscribe to Updates

Enter your email address to receive notifications when our sub-processor list is updated. privacy@zof.ai

Questions about subprocessors?

Contact our privacy team for details on how subprocessors handle your data. dpo@zof.ai.

Subprocessors | Zof AI