Legal
Cookie Policy
How we use cookies and similar technologies to improve your experience.
Last updated: December 2024
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies help us understand how you use our platform and enable us to personalize and improve your experience.
Types of Cookies We Use
Essential Cookies
Required for the platform to function. Cannot be disabled.
- Session management and authentication
- Security tokens and CSRF protection
- Load balancing and infrastructure
Functional Cookies
Enable enhanced functionality and personalization.
- User preferences and settings
- Language and region preferences
- Recently viewed items and navigation history
Analytics Cookies
Help us understand how visitors interact with our platform.
- Page views and navigation patterns
- Feature usage analytics
- Performance monitoring
Marketing Cookies
Used to deliver relevant advertising and track campaign effectiveness.
- Advertisement targeting
- Campaign attribution
- Cross-site tracking (with consent)
Third-Party Cookies
We may use services from third parties that set cookies on our behalf:
| Provider | Purpose | Type |
|---|---|---|
| Google Analytics | Usage analytics | Analytics |
| Intercom | Customer support | Functional |
| Stripe | Payment processing | Essential |
| Segment | Data analytics | Analytics |
Managing Cookies
You can control and manage cookies in several ways:
- Cookie Preferences: to manage your preferences
- Browser Settings: Most browsers allow you to refuse or delete cookies
- Opt-Out Tools: Use industry opt-out mechanisms like NAI or DAA
Cookie Retention
Cookies are retained for different periods depending on their purpose:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Retained for up to 24 months
- Analytics cookies: Retained for up to 26 months
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page.
Contact Us
If you have questions about our use of cookies, please contact us at privacy@zof.ai.