Legal
Privacy Policy
How we collect, use, and protect your personal information.
Effective: January 1, 2025 | Last Updated: January 1, 2025
This Privacy Policy describes how Zof AI, Inc. ("Zof AI," "we," "us," or "our") collects, uses, and shares your personal information when you use our platform and services.
1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, company)
- Payment and billing information
- Communications you send us
- Usage data and test configurations
- Technical data (IP address, browser type, device info)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Analyze usage and trends to improve user experience
- Detect, investigate, and prevent fraudulent transactions
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
5. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your personal information
- Object to or restrict processing
- Data portability
- Withdraw consent
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
9. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@zof.ai.