How-to Guide
Troubleshoot file upload
Resolve requirements upload failures.
Objective
Resolve requirements upload failures.
Prerequisites
- Failed upload attempt
Procedure
Check file size
Ensure document is within documented limits.
Navigation: Quality → Tests, Coverage, or Test Health. Link work to a project when validating generation or traceability.
Verification: Confirm organization and team context in the Console header before making changes.
Verify file type
Use supported formats: PDF, DOC, DOCX, PNG, JPG.
Navigation: Quality → Tests, Coverage, or Test Health. Link work to a project when validating generation or traceability.
Verification: Note project, run, or agent IDs if you may need support escalation.
Retry on stable network
Retry upload; contact admin if storage configuration issue.
Navigation: Quality → Tests, Coverage, or Test Health. Link work to a project when validating generation or traceability.
Verification: Confirm UI state matches your runbook. Retry once on transient errors before opening a ticket.
Verification checklist
- Confirm expected UI state or API response after each critical step
- Document run ID, project ID, or agent ID for support escalation if needed
- Notify stakeholders if the workflow affects release gates or production validation
Expected result
Upload succeeds or issue escalated with error details.
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