Zof AI · Legal
Legal documents
Understand the terms for using Zof, how information is handled, and which documents your team needs before connecting an environment or signing an order.
Your executed agreement controls where it differs from a public document. Privacy notices, processing terms, security evidence, and service commitments address different questions; review the documents that apply to the actual service and deployment.
These reference documents are currently provided in English. Contact legal@zof.ai for help reviewing them in another language.
Policies and agreements
Terms of Service
Terms governing access to Zof AI, customer data, authorized testing, fees, intellectual property, and responsibility for use of the service.
Read documentPrivacy Policy
How Zof AI handles personal information from website visitors, business contacts, applicants, and service users, and how to exercise privacy choices.
Read documentData Processing Agreement
Terms for processing Customer Personal Data, including instructions, confidentiality, security, subprocessors, assistance, transfers, and deletion.
Read documentAcceptable Use Policy
Requirements for lawful, authorized testing and responsible use of Zof accounts, agents, integrations, and computing resources.
Read documentCookie Policy
Cookies, browser storage, analytics, and privacy controls used on the Zof website, including their purposes and retention behavior.
Read documentSubprocessors and Service Providers
Understand the distinction between website providers, customer-selected integrations, and subprocessors authorized for a Zof platform deployment.
Read documentService Level Agreement Overview
How to identify contracted service availability, support coverage, measurement boundaries, exclusions, and the process for a service-credit claim.
Read documentLegal Notice
Company identity, legal and privacy contacts, intellectual property notices, and how this website relates to your agreement with Zof.
Read documentBuild the review package for your deployment
Commercial scope
Confirm the contracting entity, purchased service, term, fees, renewal and cancellation rules, and any negotiated liability or service-level provisions. Public estimates and feature descriptions do not replace an order.
Data processing
Identify the data categories, processing roles, authorized providers, model endpoints, locations, retention schedule, and transfer documentation. Complete any deployment-specific schedules before submitting personal data.
Security evidence
Request the evidence relevant to your service boundary and review its entity, date, assessment period, and exclusions. Agree on customer responsibilities, support contacts, and an incident escalation route.
Reach the right team
For contract documents or procurement questions, include your company, intended deployment, and required review documents. Direct privacy requests to the privacy team and suspected vulnerabilities to security. Keep credentials and sensitive datasets out of an initial email.