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Customer onboarding

Prepare your first verified workflow

A practical onboarding plan for choosing an application, agreeing access, running a controlled evaluation, and handing the workflow to its operational owner.

Agree the starting point

Begin with one application and one workflow whose expected behavior your team can describe. Identify the application owner, the people who will operate Zof, and the reviewer who will decide whether the first results are useful. Define the environment, release or version, and a small set of acceptance criteria before configuring automated work.

An initial evaluation should answer a concrete question: whether a critical user journey completes, an API respects a contract, or a known defect can be reproduced. Record the existing test result or manual procedure as a baseline. Deployment preparation and access reviews can affect timing, so agree a schedule that reflects your environment.

Prepare access and the test environment

Confirm your deployment model and the organization, project, and application scope you are authorized to use. Ask your administrator to verify roles, identity configuration, and any network access required by the selected execution agents. Follow the configuration supported by your subscription and deployment.

Use a staging environment and synthetic or approved test data for the first run. Agree which credentials may be used, who can rotate them, and where secrets must be stored. Do not paste credentials into requirements, screenshots, support messages, or test descriptions.

  • Application URL or endpoint, version or release identifier, and authorized environment.
  • Expected behavior, prerequisites, known dependencies, and an existing test or reproduction procedure.
  • Named owners for application access, test data, infrastructure, and approval of generated work.
  • A plan for preserving useful evidence and removing temporary access after the evaluation.

Configure and review the first run

Create or select the relevant project and application, then add the requirements or specifications for the agreed workflow. Review generated scenarios and test cases for correctness, scope, data use, and environmental assumptions. Confirm the agent assignment and permissions before execution.

Run the smallest useful test first. Inspect the result, evidence, and error details against the agreed expectation. A completed run is not the same as a successful business outcome: investigate skipped work, missing assertions, environment failures, and any result that cannot be reproduced.

Approve the operating workflow

After the first run is understood, agree who may change the configuration, how results are reviewed, and what happens when a run fails. Add scheduling or CI/CD integration only after confirming the impact of retries, credentials, capacity, and any release gate that will depend on the result.

For remediation, define the approval boundary before permitting changes. Review the proposed change and its verification evidence using your organization’s change-management process. Keep a record of the configuration, reviewers, acceptance decision, and unresolved limitations.

Handover and support

Give the operational owner a short runbook covering the environment, authorized users, normal workflow, expected evidence, and escalation steps. Document what has been evaluated and what remains outside scope. Review access and data handling before expanding to additional applications.

If you need help, include the organization and project identifier, relevant run identifier, timestamps with time zone, the expected outcome, and the actual error. Remove sensitive content before sending logs. Support channels, hours, and response commitments are determined by your agreement.

01Zof Console

태세, 운영, 그리고 다음으로 주목해야 할 사항을 위한 하나의 표면입니다.

엔지니어링, QA, SRE 팀이 매일 여는 인증된 홈입니다. 품질 태세, 진행 중인 실행, 모듈별 커버리지, 그리고 다음으로 주목해야 할 항목을 확인할 수 있습니다.

운영 KPI

  • 실행
  • 커버리지
  • 리스크

출시하는 모든 환경에서 실시간으로 제공됩니다.

작업 중추

  • 사양
  • 테스트
  • 일정

사양에서 예약된 회귀 테스트까지.

가드레일

  • RBAC
  • SSO
  • 감사

모든 작업은 이름이 명시된 사람에게 귀속됩니다.

LIVE/console
Zof 홈 커맨드 센터는 통과율 94%인 실행 12건, 해결되지 않은 심각한 문제 3건, 커버리지 84%, 네 개 모듈의 추적성 막대, 사양 파이프라인, 예정 일정, 활성 실행 사이드바와 권장 후속 작업을 보여 줍니다.
콘솔 홈 예시 · Checkout Service · 스테이징.